Warranty Policies


Scratchgard offers a limited lifetime warranty on the following products:

Original glass, Primo, Primo 3D, Primo FC, Prive, Prive 3D, Gorilla & Superpglass


Warranty Period

Lifetime from purchase date

Policy and Warranty Terms

Discoloration of Glass, Protector does not fit, Bubbles after application, Adhesive failure & delamination between glass and adhesive layer.

For Superglass the warranty in addition also covers breakage

Warranty does not cover glass breakage under normal usage condition or general wear and tear on the product deemed as normal.

Resolution at company’s discretion

Replacement or exchange the Scratchgard with a new protector that is of equal value. Customer pays a Rs 150 /- shipping charge

Process

Your product & purchase must be registered on the Scratchgard website www.scratchgard.in within 60 days of purchase. Your original product must be returned to company before replacement is dispatched.

Warranty Terms

Warranties apply only to Scratchgard branded products and are subject to the following terms: all Scratchgard warranties are non-transferable and are only available to the original end-user consumer. To request a replacement product under a warranty policy, you must register your product at www.scratchgard.in , provide proof of purchase and request the replacement. You will also be required to provide a valid credit card number. Warranties do not apply to products purchased from unauthorized or 3rd party online vendors

LIMITED LIFETIME WARRANTY

Scratchgard warrants these Products for the lifetime. Your product must be registered at scratchgard.in and return the damaged product to Scratchgard, at its option, will either (1) replace the product, or (2) exchange the product with a product that is of equal value. You will be required to provide a valid credit card number and be required to pay a Rs 150 /-shipping and handling charge for the replacement product. Failure to return the original Scratchgard product within sixty (60) days will result in your credit card being charged the full retail price of the replacement product.

30-DAY RETURN POLICY

We offer a 30-day money-back guarantee on products purchased directly from scratchgard.in. The product must be returned to the original place of purchase and you must provide proof of purchase. You have the option to replace the product at no charge, exchange the product with a product that is of equal value or refund the purchase price of the product.

SCRATCHGARD IS NOT RESPONSIBLE FOR DAMAGES RESULTING FROM ANY BREACH OF WARRANTY INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF REVENUE, AND LOSS OF ANTICIPATED PROFITS. SCRATCHGARD WARRANTIES DO NOT COVER ANY THIRD PARTY DEVICES OR THE PERSONAL PROPERTY OF ANY CONSUMER. ANY ALTERATION, CHANGE, MODIFICATION, MADE TO THE PRODUCT BY A PARTY. SCRATCHGARD RESERVES THE RIGHT TO REFUSE WARRANTY REPLACEMENT FOR SUSPECTED FRAUD OR ABUSE OF SCRATCHGARD WARRANTY POLICY CONTAINED HEREIN. SCRATCHGARD WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. SCRATCHGARD SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF THE LAW PROHIBITS SCRATCHGARD FROM DISCLAIMING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANTABILITY, ALL SUCH WARRANTIES ARE LIMITED TO THE DURATIONS REFERRED TO HITHERTO. SCRATCHGARDRESELLERS, AGENTS OR EMPLOYEES ARE NOT AUTHORIZED TO MAKE ANY MODIFICATIONS, ADDITIONS OR EXTENSIONS TO SCRATCHGRD WARRANTIES. SCRATCHGARD RESERVES THE RIGHT TO CHANGE THE TERMS OF ITS WARRANTIES AND REMEDIES WITHOUT NOTICE.

The benefits conferred by these warranties are in addition to other rights you may have depending on your country, state or province of residence. Furthermore, some countries, states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties, so the above limitations or exclusions may not apply to you. If any provision of these warranties is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.