Scratchgard.in Terms and Conditions

Welcome to Scratchgard.in. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

Scratchgard.in offers screen guards for laptops, mobile phones, cameras, and smartwatches. By placing an order with us, you agree to the terms and conditions stated herein.

2. Ordering and Payment

  • Payment Options: We offer both Cash on Delivery (COD) and prepaid order options.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase.

3. Shipping and Delivery

  • Delivery Time: We strive to deliver your order within  to 10 days. Delivery times may vary based on your location.
  • Shipping Charges: Shipping charges, if applicable, will be displayed at the time of checkout.

4. Returns and Refunds

  • Return Policy: You can return the product within 24 hours of receiving it. To initiate a return, please contact our customer service within this timeframe.
  • Return Process: Once your return request is approved, you will receive instructions on how to return the product to us.
  • Refund Policy: Refunds will be credited to your original payment method. For COD orders, refunds will be processed to your bank account. Please ensure you provide accurate bank details when requested.
  • Refund Timeline: Refunds will be processed within 7-10 business days from the date we receive the returned product.

5. Product Quality and Warranty

  • Quality Assurance: We ensure that all our products meet high-quality standards. In case of any defects, please contact our customer service for assistance.
  • Warranty: Our screen guards come with a limited warranty against manufacturing defects. This does not cover damages caused by misuse or improper installation.

6. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate and complete information during the ordering process.
  • Use of Products: Our screen guards are intended for use as specified. We are not liable for any damage caused by misuse.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to Terms and Conditions

Scratchgard.in reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the modified terms.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: onlinescratchgard@gmail.com
Phone: +91 7718800155
Address: 401 , 4th Floor K Wing, Tax Centre, Chandivali, Mumbai

By using Scratchgard.in, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Scratchgard.in for your screen guard needs.